Please have your Visa or Mastercard account number available when making reservations.

Please check in 15 minutes prior to scheduled appointment.

Unfortunately, late arrivals cannot receive an extension of scheduled time.

Cancellation via E-mail will not be accepted and please do NOT leave a voice message. Thank You.

Early departures or unused appointments are non-refundable.

Renee Day Spa is not responsible for lost or stolen items.

Renee Day Spa reserves the right to refuse service to anyone.

If you would like to schedule an appointment please call the Spa at (312)-787-2544 or For Saturday and Sundays we require that our clients prepay for their services online.

A 48-hour change or cancellation notice is required to issue a refund.

Please note that there is a 3% fee if you pay by credit card. 

50% deposit is required for parties of 3 or more with a 48 hour change or cancellation notice to avoid a full charge to your credit card.

All prices are subject to change without notice. Please do not use your cell phone at the spa.

Gift certificates expire after 1 year.

Spa Finder and Spa Week coupons must be redeemed before treatments.

You may not use Spa Finder or Spa Week coupons for Monthly Specials and Spa Packages.